Shipping & Return Policy

SterdyProducts.com....Making the purchase of your ATC 70 products simple. Feel free to order online with our easy to use shopping cart. To check stock or for technical questions contact us via e-mail customercare@SterdyProducts.com We want you to be 100% satisfied with your order.

SterdyProducts.com
31668 Haute Court
Winchester, CA 92596

customercare@SterdyProducts.com

SHOPPING:

Shop with security. SterdyProducts.com uses SSL (Secured Socket Layer). Be sure your browser is enabled with SSL protocol for encryption to take effect. Anytime you see an item you would like to purchase, simply click on the order button. If you have gone overboard and would like to remove an item simply click the remove button. Orders can be made 7 days a week 24 hours a day online. For technical questions or to check stock please e-mail us at customercare@SterdyProducts.com Have your parents verify and approve before you place an order. Sorry money orders, cashiers checks allowed. For Protection of our customers WE ONLY SHIP TO CREDIT CARD BILLING ADDRESS. If you need your order shipped to another address other then the credit card billing address you will have to have the credit card company add an authorized shipping address to your account. This usually takes 5-10 minutes. Once the authorized address is verified we can then ship out your order. Please note that some credit card companies will not let us verify address's.

RETURNS:

You have 15 days from the day you receive your order to return or exchange your item(s). To return or exchange an item simply e-mail us at customercare@SterdyProducts.com, we will then give you a return authourization number. Box the item(s) and write the return authorization (RA) number on the outside of the box and send it to the address below. After 15 days of receipt of goods a 20% Restocking Fee will be charged. NOTE: There is NO Warranty on any motor parts.

SterdyProducts.com
31668 Haute Court
Winchester, CA 92596

Please Note: Upon shipping back your return/exchange to SterdyProducts.com, all items must be in condition as shipped to you. Also if You return an order that was shipped with free shipping you will not get a full refund. You will recieve the purchases price minus shipping charges that we had to pay to ship out the original order.

DEFECTIVE ITEMS:

If you feel your item(s) is defective please e-mail at customercare@SterdyProducts.com and explain in detail the defectiveness of your item(s). Please note: Most manufactures warranty their products directly through their company. Contact us for their warranty info. Some companies do not have warranties. Please check with us on warranty info.

Shipping & Handling Customers are responsible for all shipping charges. We do not accept C.O.D's. To ship back your return use UPS or Fed Ex. Therefore, you will automatically have an insured package and proof of delivery. USPS is also okay, but be sure to ask for insurrance and delivery comfirmation.

Return/Exchange Address: SterdyProducts.com Attn:Returns RA# (Return Authorization number here) 1950 Compton Avenue, Unit 115, Corona, CA 92881

SHIPMENTS:Sorry WE DO NOT SHIP INTERNATIONAL.Shipments to APO or PO Boxes can take 3-12 days longer than a physical address. If we are out of an item, we will contact you if there might be something we can substitute it for. You must choose the correct shipment category for your order (For eg. order with an AK. address must ship - USPS Standard (AK,HI Only) shipping method or 2nd day air). Otherwise, shipping charges will be changed for you automatically. Some items may be shipped separate from the original order. Oversize shipments may have additional shipping

charges.

SHIPPING CHARGES:

Shipping: UPS Ground

Orders $0 - $34.99 $8.50 Orders $35.00 - 73.99 $9.75 Orders $74.00 - $99.99 $12.00 Orders $100.00 - $149.99 $15.00 Orders $150.00 - $224.99 $17.75 Orders $225.00 - $289.99 $20.00 Orders $299.00 - UP FREE



Shipping: UPS 3-Day Residential Shipping

Orders $0 - $29.99 $16.50 Orders $30.00 -$49.99 $19.50 Orders $50.00 - $74.99 $21.50 Orders $75.00 - $124.99 $24.00 Orders $125.00 - $149.99 $32.00 Orders $150.00 - $199.99 $36.00 Orders $200.00 - $299.99 $40.00 Orders $300.00 - $599.99 $52.00 Orders $600.00 - $899.99 $56.00 Orders $900.00 - $1499.99 $68.00 Orders $1500.00 - $2499.99 $88.00 Orders $2500.00 - $3499.99 $128.00 Orders $3500.00 - $4499.99 $160.00 Orders $4500.00 - $5499.99 $185.00 Orders $5500.00 - Up $199.99

Shipping: UPS 2nd Day Air Shipping

Orders $0 - $34.99 $19.75 Orders $35.00 -$49.99 $23.75 Orders $50.00 - $99.99 $27.75 Orders $100.00 - $149.99 $33.50 Orders $150.00 - $199.99 $50.00 Orders $200.00 - $499.99 $60.75 Orders $500.00 - $599.99 $70.00 Orders $600.00 - $699.99 $80.00 Orders $700.00 - $899.99 $90.00 Orders $900.00 - $1099.99 $100.00 Orders $1100.00 - $1299.99 $110.00 Orders $1300.00 - $1699.99 $120.00 Orders $1700.00 - $2199.99 $135.00 Orders $2200.00 - $2999.99 $145.00 Orders $3000.00 - $3999.99 $200.00 Orders $4000.00 - $4999.99 $230.00 Orders $5000.00 - $5999.99 $250.00 Orders $6000.00 - Up $265.00

Shipping: UPS Next Day Air Shipping

Orders $0 - $34.99 $31.50 Orders $35.00 -$49.99 $40.75 Orders $50.00 - $99.99 $45.75 Orders $100.00 - $149.99 $50.00 Orders $150.00 - $199.99 $60.00 Orders $200.00 - $499.99 $70.00 Orders $500.00 - $599.99 $85.00 Orders $600.00 - $999.99 $140.00 Orders $1000.00 - $1999.99 $235.00 Orders $2000.00 - $2999.99 $280.00 Ordrrs $3000.00 - $3999.99 $345.00 Orders $4000.00 - $4999.99 $360.00 Orders $5000.00 - $5999.99 $400.00 Orders $6000.00 - $6999.99 $440.00 Orders $7000.00 - Up $500.00

Shipping: UPS Next Day Air (HI., AK. Only)

Orders $0 - $34.99 $37.00 Orders $35.00 - $49.99 $47.00 Orders $50.00 - $99.99 $55.75 Orders $100.00 - $149.99 $65.75 Orders $150.00 - $199.99 $75.00 Orders $200.00 - $499.99 $87.00 Orders $500.00 - $599.99 $99.00 Orders $600.00 - $1499.99 $110.00 Orders $1500.00 - $2499.99 $150.00 Orders $2500.00 - $3499.99 $300.00 Orders $3500.00 - $4499.99 $375.00 Orders $4500.00 - $5499.99 $450.00 Orders $5500.00 - $6999.99 $550.00 Orders $7000.00 - UP $615.00

Shipping: UPS 2nd Day Air (HI., AK. Only)

Orders $0 - $34.99 $27.00 Orders $35.00 - $49.99 $37.00 Orders $50.00 - $99.99 $42.00 Orders $100.00 - $149.99 $50.00 Orders $150.00 - $199.99 $60.00 Orders $200.00 - $499.99 $70.00 Orders $500.00 - $599.99 $80.00 Orders $600.00 - $1499.99 $90.00 Orders $1500.00 - $2499.99 $100.00 Orders $2500.00 - $3499.99 $200.00 Orders $3500.00 - $4499.99 $300.00 Orders $4500.00 - $5499.99 $350.00 Orders $5500.00 - $6999.99 $450.00 Orders $7000.00 - UP $500.00



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